This privacy policy explains how Pixel Portraits handles personal data when you contact us, request event photography, or use our website. It is written to help you understand what we collect, why we process it, and how you can exercise your rights.
You may have rights to be informed, access your data, correct inaccurate information, request deletion in appropriate cases, object to certain processing, and ask for restriction or portability where those rights apply. We assess each request in light of the circumstances and any legal obligations that limit the request.
To protect privacy, we may ask for information needed to verify your identity and understand the scope of the request. Once verified, we will respond within the period required by applicable law or, if no specific period applies, within a reasonable time based on the complexity of the request.
Inquiry records are retained for the period needed to manage the request and any follow-up. Booking and delivery records are kept for the time needed to complete the service, address disputes, meet accounting or legal obligations, and support rights-related requests. When data is no longer needed, it is deleted or anonymized where appropriate.
When changes are material, we will update the policy on the website and may use a reasonable notice method suited to the nature of the change. The version in effect is the one posted at the time your data is processed.
We may collect name, email address, phone number if provided, inquiry messages, shoot requirements, preferred date and session details, and technical data such as server request metadata and browser or device information. We use this information to respond to requests, manage bookings, operate the website, and maintain security.
We receive data from contact forms, email, and phone inquiries, and we also generate limited technical data when the website is accessed. If a booking is discussed, we may record the details needed to review the date, venue, duration, priorities, and delivery scope.
We use essential cookies to support site operation and privacy preference cookies to remember your choices. We do not confirm analytics or marketing cookies as active on this website.
You can manage cookies through your browser settings and, where available, through on-site preference controls. Disabling essential cookies may affect basic site functions, while preference cookies are used to remember your choices.
We use personal data to answer inquiries, review event details, prepare coverage plans and quotes, confirm bookings and access arrangements, deliver private galleries, maintain website security, and meet legal or administrative obligations connected with our services.
We may share data with service providers that help us operate the website, process communications, support technical delivery, or maintain security. These parties may act on our instructions and should use the data only for the services they provide to us.
We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, to establish or defend legal claims, or to protect the security and integrity of our website and services. We limit such disclosures to what is reasonably necessary.
Where GDPR applies, we process personal data on a lawful basis appropriate to the context, such as responding to an inquiry, performing a contract or pre-contractual steps, meeting legal obligations, protecting security, or relying on consent where it is required. The relevant basis depends on the specific interaction and the data involved.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing relies on consent. Some requests may be limited by legal duties, security needs, or the need to retain records connected to a booking or inquiry.
Use the listed channels for privacy questions, access requests, or other data-related concerns.
